A recent study says 97% of business owners believe online reputation management is very important. Certainly, business owners seeking to take control of their online presence would wisely choose for online reputation management. But the never ignorable fact is that online reputation is never fully controllable and mainly this is the fact that makes it so valuable and trustworthy amongst the customers.
A vendor with good online reviews and comments is the first choice for the visitors. As consumer one never has access to more information when it comes to deciding where to spend his hard-earned money to buy value for money services. So whether his search is for a yoga instructor or the caterer, all that helps him is pulling up consumer reviews and assess a company’s reputation. Now, this surely clarifies the importance of reputation management.
Livebrain Marketing take on Online Reputation Management
Although there will be many companies claiming guaranteed removal of the negative content online. We confirm 70% of the removal. We rather work on positive reputation management. We believe reviews are the road map for the consumers and it should be dealt authentically. Playing with these reviews would be misleading the consumers.
We rather create healthy content utilizing high ranking websites and social platforms and post them in blogs, articles, news and events, etc upgrading
- Search Engine Results: The content that appears on the first page around your branded search terms
- Online Reviews: Reviews of your company, products or services on the major review sites
3. Online Customer Service: Because your public responses to customers say a lot about your organization or brand.